Protecting Your Information, Ensuring Your Trust

At Dhola Maru Art Gallery, we highly value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

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1.1 Information We Collect

To provide a smooth and personalized shopping experience, we may collect the following information:

Personal Information:

• Name (for order processing and customer support)

• Email Address (for order confirmations, updates, and promotional offers)

• Phone Number (for order-related inquiries and shipping updates)

• Shipping & Billing Address (to ensure timely and accurate delivery of your purchase)

Payment Information:

• Credit/Debit Card Details, UPI, or Digital Wallet Information (processed securely via trusted payment gateways)

• Billing Address (for payment verification)

Note: We do not store your credit card details or payment information on our servers. All transactions are processed through SSL-encrypted payment gateways for security.

Non-Personal Information (Automatically Collected):

• IP Address & Device Information (to enhance website security and performance)

• Browser Type & Operating System (for a better user experience)

• Browsing Behavior & Preferences (to improve website usability and marketing efforts)

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1.2 How We Use Your Information

We use the collected data to:
✔ Process and fulfill orders efficiently.
✔ Communicate with customers regarding purchases, delivery updates, or support inquiries.
✔ Enhance website performance by analyzing user behavior and improving navigation.
✔ Prevent fraud and secure transactions by verifying payment details.
✔ Send promotional offers and updates (only if you opt-in).

We will never sell, trade, or rent your personal information to third parties.

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1.3 How We Protect Your Information

At Dhola Maru Art Gallery, we take data security seriously. We implement the following safeguards:

✔ Secure Payment Processing: All transactions are encrypted using SSL (Secure Socket Layer) technology.
✔ Restricted Access: Only authorized personnel have access to sensitive customer data.
✔ Firewall & Malware Protection: Our website is regularly monitored to prevent cyber threats.
✔ Data Minimization: We only collect and retain information necessary for fulfilling orders and customer service.

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1.4 Sharing of Information

We do not share your personal information with third parties except:

• With trusted courier partners to ensure the successful delivery of your orders.

• With payment processors to securely handle transactions.

• When required by law enforcement agencies or to comply with legal obligations.

We ensure that all third-party service providers follow strict confidentiality and data security guidelines.

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1.5 Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These small text files help us:
🍪 Remember your preferences (like language selection).
🍪 Improve website performance by analyzing visitor activity.
🍪 Show relevant product recommendations based on your interests.

You can manage cookie preferences in your browser settings. However, disabling cookies may affect website functionality.

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1.6 Third-Party Links

Our website may contain links to third-party websites (e.g., social media pages). We are not responsible for their privacy policies, so we encourage you to review their terms before providing personal information.

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1.7 Your Rights & Choices

As a user, you have the right to:
✔ Access your personal data stored with us.
✔ Request corrections to inaccurate information.
✔ Opt-out of marketing emails anytime.
✔ Request account deletion by contacting our support team.

For any data-related requests, please email [email protected].

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1.8 Updates to Privacy Policy

We may update this Privacy Policy periodically to comply with regulations or improve security measures. Any changes will be posted on this page with the effective date mentioned.

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1.9 Contact Us

For any concerns regarding privacy and data security, feel free to reach out:

📩 Email: [email protected]
📞 Call/WhatsApp: +91 7976374126
📍 Address: Gupta Garden, 71, Amer Rd, near Brahmpuri, Govind Nagar West, Govind Nagar, Jaipur, Rajasthan 302002

We are dedicated to protecting your privacy and ensuring a safe, secure, and enjoyable shopping experience at Dhola Maru Art Gallery.